Winger – Privacy Policy

1. Introduction

Winger is an online marketplace connecting licensed pilots with private aircraft owners and flight schools. This Privacy Policy applies to all Users of the Platform.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account Information: name, email, phone number, password.
• Pilot Information: license details, ratings, medical certificate status (as provided by you), flight experience.
• Lister Information: aircraft details, ownership documents (if submitted), rental rules.
• Communication: messages, inquiries, and support requests.

2.2 Automatically Collected Information

• IP address, browser type, device information.
• Usage data such as pages viewed, actions taken, and session duration.
• Cookies and tracking technologies to enhance user experience.

2.3 Optional Information

• Profile photo.
• Additional documents voluntarily uploaded for verification.

We do not collect or store payment card information; all payments (if applicable) are handled by third-party payment providers.

3. How We Use Your Information

We use personal information to:

• Operate and improve the Platform.
• Facilitate communication between Pilots and Listers.
• Verify account information and detect fraud.
• Provide customer service and respond to inquiries.
• Personalize user experience.
• Enforce our Terms of Service.
• Comply with legal obligations.

We do not sell your personal data.

4. Sharing of Information

We may share information as follows:

4.1 With Other Users

Your profile information (e.g., name, pilot qualifications, aircraft details) may be visible to other Users to facilitate bookings.

4.2 With Service Providers

We may share information with:

• Hosting providers.
• Customer support tools.
• Analytics providers.
• Identity verification partners (if implemented).

All service providers are bound by confidentiality obligations.

4.3 Legal Requirements

We may disclose your data if required by:

• Law or regulation.
• Court orders.
• Government or aviation authorities.

4.4 Business Transfers

If Winger is acquired or merged, user data may be transferred as part of the transaction.

5. Cookies and Tracking

Winger uses cookies to:

• Remember login states.
• Improve site performance.
• Analyze usage patterns.

You can control cookies through your browser settings, though disabling them may impact functionality.

6. Data Retention

We retain personal data only as long as necessary for:

• Legal obligations.
• Account maintenance.
• Dispute resolution.
• Platform improvements.

When no longer needed, data is securely deleted or anonymized.

7. Data Security

We implement technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS).
• Secure servers.
• Restricted employee access.

However, no system is fully secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data.
• Correct inaccurate information.
• Request deletion.
• Restrict processing.
• Receive a copy of your data (data portability).
• Withdraw consent (where applicable).

We will comply with all valid requests in accordance with applicable law.

9. International Data Transfers

If you are located outside the region where our servers are hosted, your data may be transferred internationally. We ensure such transfers comply with legal safeguards.

10. Third-Party Links

Winger may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Children's Privacy

Winger is not intended for individuals under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after updates constitutes acceptance of the new Policy.

13. Contact Us

For privacy-related questions or requests, contact:

Winger Privacy Support

Email: support@flywinger.com